To provide the highest level of customer service we need accurate customer information. Help us to help you by advising us whenever your circumstances change, either by email, telephone or post.
Our main use of your personal information is to assist you in obtaining a quotation for accounting services. Occasionally, we may contact you by letter, telephone or email to inform you about other products and services that may interest you. If at any stage you wish not to be contacted in the future please write to us at the following address:
The Young Company, 2B Vantage Park, Washingley Road, Huntingdon, Cambs PE29 6SR
Unless you have given us your consent, we will not provide information about you to companies outside of The Young Company.
Under the Data Protection Act you have the right to access the information we hold about you on our records. The Act allows us to charge a £10 fee for this service. If anything is inaccurate or incorrect, please let us know and we will correct it.
To comply with money laundering regulations, and to help stop criminals using financial products or services to launder money, there are times when we need to confirm (or reconfirm) the name and address of customers. We may need to do this whether you are applying to be a new customer or have been one for some time.
Some Acts of Parliament oblige us to disclose information about our customers to certain bodies with statutory powers.
If you email The Young Company or give The Young Company your email address we will keep a record of it. We may use it to contact you occasionally about our services unless you ask us not to do so. We will not pass your email address on to any unauthorised third parties.
Should you decide to send an email you should remember that messages sent over the Internet are not secure and you should therefore think very carefully before including any information of a confidential nature. The Young Company will respect the confidentiality of your information and will limit the content of any email we create to reflect the security limitations that currently exist within the Internet environment. Should you therefore require us to respond by letter, it is essential that you provide your full name and address to enable us to provide a written response.
The Young Company is responsible for maintaining customer confidentiality. Training is given to all our staff to remind them about their obligations. The policies and procedures are regularly audited and reviewed. If you think your confidentiality has been broken, please write to:
Mr R A Young, The Young Company, 2B Vantage Park, Washingley Road, Huntingdon, Cambs PE29 6SR